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New Website FAQ
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New Website FAQ's

We created this FAQ page to highlight some of the new capabilities of the website and member support system.  We encourage you to check back often to see what we have added.
 

EMAIL ADDRESSES NEED TO BE UNIQUE
Each person in the system MUST have a unique email address.  Members from the same funeral home cannot share the same email address.  This will cause records to be overwritten within the system.  This new system is individual based and not organization based which requires each person to have an email address for communication purposes.  There are several free options available if obtaining one through your email provider is not an option.  Below are a couple of the most popular, but feel free to explore your options.

gmail

yahoo

outlook.com

Email is the form of communication IFDA uses to relay information other than the website.

 
 Log-in to the Website/AMS
  Go to www.ifda.org
On the right hand side of the website about half way down you will see a log-in box that says “Sign-In” at the top of it. This is where you will put in your Username (email) and Password.

 
Manage Your Profile
 

Once you are logged in, on the right side of the screen you should see the My Profile header. You may have to scroll down to see it.
Under the header you will find Manage Profile. This page will allow you to manage your profile as well as access other features of the community.
Under Information & Settings you should see the Edit Bio icon. This is where you can update your profile and change your username and password.

  • Your username can be anything you wish. However, make sure it contains only letters and/or numbers with no special characters or spaces. You may also enter a valid email address. Example: smith123 or smith123@yourdomain.com
    However, an email address can only be used once.
  • Passwords are a minimum of eight (8) characters in length and contain at least one number and one non-numeric character (letters, punctuation, etc.)

*The information from the Profile section is pulled for the Funeral Home Finder.

 CE Seeking Licensee’s & Branch Locations Icon
 

For Main Firm Main Contact Members – CE Seeking and Non-CE Seeking
This area is where you can control who is attached to your organization and ADD or delete branch locations. You can also ADD CE Seeking Employees, however if you are above the designated # of CE Seeking Employees you have paid dues for then there would be a fee involved.

Once you are logged in, on the right side of the screen you should see the My Profile header.  You may have to scroll down to see it.  Under the header you will find the Manage Profile option.  Click that.  Once the next screen opens you should see several choices with the CE Seeking Licensee's & Branch Locations icon being one of them.  Once you click that and you are on the next screen -

  • You will notice it says you have “999 seats, 99? of which are available.” This is in reference to the number of listings for the Funeral Home Finder.
  • Please review information thoroughly before making any changes. Edits are done through your profile.
  • Scroll down the screen under the SEND INVITE button to see what we have on record for your organization.
 Post a Picture To Your Bio
  Once you are logged in, on the right hand side of the side of the screen you should see the Public Profile option.  Click that.  On the next screen you should see a grey box with a person in it that says, "photo not available".  When you hover over the box a prompt should appear with an upload option.  Click that.  Once you do that another box should appear that will allow you to upload your photo.  Click inside that box.  Find your photo on your computer/device and attach it.  Your photo should now display.
 Professional Development (CE)
 

Log-in to the website/AMS
Go to www.ifda.org
On the right hand side of the website about half way down you will see a log-in box that says “Sign-In” at the top of it. This is where you will put in your Username (email) and Password.
Once signed-in you should land on your Manage Profile page. If not, on the right hand side of the screen you will see a menu of choices, choose the Manage Profile option.

Professional Development
This is where you can track your CE's.
Once you are logged in, on the right side of the screen you should see the My Profile header over a menu of choices. You may have to scroll down to see it. Under the header you will find the Manage Profile option. Click that.
Once the next screen opens up you should see several choices. The 3rd section down-Content & Features section is where you will find the Professional Development icon. Click the Professional Development icon. Once selected the next screen shows you two tabs -Journal Entries and Certifications/Programs. The screen opens on Journal Entries.


Journal Entries
This is where you can see a summary of your CE as well as enter any CE obtained outside of IFDA. (Please note: This option is provided as a courtesy for you to keep track of your CE. Posting your CE/Program here in no way certifies or approves it in any way. IDFPR is the regulating body for funeral directors in the State of IL and any and all CE requires their approval. IFDA is not responsible for the legitimacy of any CE not provided by IFDA.) Under the Journal Entries and Certification/Programs tab there is a shaded box, look for the icons below it. You will see a row of icons that say Print Transcript * Print Filtered Entries *  Email Transcript * Add Entry . The P
rint Transcript icon allows you to print your entire transcript of CE credits. The Email Transcript allows you to email your entire transcript of CE credits to your email address.

In addition, each entry can be printed and emailed. If you scroll down to an individual entry you will see icons in the Options column.  The first icon is a printer which will allow you to print that particular entry, the second is an envelope which will allow you to email the entry to your email address and the third is a lock to show that the entry is locked for editing (this means it was not entered by you.)

Certifications/Programs
This is a summary of all of the CE obtained - through IFDA....and any that you have added.

 

*Information posted here DOES NOT replace maintaining your records on your behalf.  You are responsible for submitting your license/license renewal to IDFPR and maintaining the paperwork necessary in doing so. 

Career Center
 
 

Log-In
To take advantage of member pricing and access all that the Career Center has to offer you will need to log-in.  The Username and Password used for the IFDA website are the same for the Career Center.

How the Career Center Works for Employers

Register/Account Set-Up
You will need to log-in to access the Career Center features. You can log-in with the same Username and Password used for the IFDA website.

If this is your first time using the Career Center you will be prompted to validate your account. The validation process is simple. It takes only 5 minutes during regular business hours, and protects you from spam. If you have any specific questions or concerns, please contact the support team at 860-437-5700 (Monday through Friday 7:30am – 7pm EST) or via email at clientserv@yourmembership.com.

Viewing Resumes
Once logged-in, you will see three tabs at the top of the page – Employers, Job Seekers and Welcome (YOUR NAME).  Click the Employer tab at the top of the page.  A drop down menu should pop up.  Click Resume Bank from the drop down menu.
The page that pops up should list all of the available resumes. Please note: you must be logged-in to view the resumes.

Resumes
All resumes in the Resume Bank are anonymous. You will see everything the candidate entered about themselves except their name and contact information. You are able to look through the resumes without paying any up-front subscription fee; instead, you will only pay a small connection fee ($25.00) if we connect you with a candidate. If the candidate is not interested in your opportunity, you pay nothing! This pay-for-performance system allows you to use our resume bank at any time, risk-free!
To get started, begin reviewing the resumes. When you find a candidate you like, you simply add them to your cart. Once you are done searching the resumes and you want to contact the ones you have selected, click the view cart button. Review your selections, remove any candidates you are not interested in, and click the "checkout" button. This will bring you to a page where you can write up a description of your opportunity (a "contact request"). You will then be asked to enter payment information, but you will not be charged immediately. Upon completion of your order we will email your contact request to the candidates you had selected. These candidates have 14 days to review and respond to your contact request. If they are interested, we will release their identity and contact information to you and charge you the connection fee. If the candidate rejects your contact request or does not respond within the 14-day window, then we will cancel those items from your order and you will not be charged for them.
At the end of the 14 days, we will charge your credit card or issue you an invoice for the money due for only the candidates that accepted your contact request.

Posting a Job
There are a couple of ways to post a job. You can hit the “Post a Job” icon located near the top of the screen on the right hand side when you log-in.  It is under the row of Header Tabs (Employers, Job Seekers, Welcome (Your Name Here)).  Hitting that button will take you to the Post/Create A Job page. From this page you simply click the radio button for the selection you wish to purchase, scroll down to fill in the remaining information and click continue.

From the Career Center homepage you will find a Post a Job button on the top right of the page. This will take you to the Post/Create A Job page as well.

Products
To view what products are available check out the Products/Pricing page. This can be found under the Employers tab. Scroll over the Employers tab and you will see the Products subpage in the dropdown menu. Once there you should see three boxes highlighting our popular purchases. If you scroll down you will see all of our available options.

How the Career Center Works for Job Seekers
Register/Account Set-Up
If this is your first time using the Career Center you will need to set up a Username and Password.
For IFDA members this is the same Username and Password used for the IFDA website.

Posting a Resume
Once logged-in, you will see three tabs at the top of the page – Employers, Job Seekers and Welcome (YOUR NAME). Under the Job Seekers tab a dropdown menu will appear with several options, for this task we want the Manage Resumes. Once you are on the Resumes/Cover Letters page you will see several Resume listings. Below the resume text you will see two buttons – UPLOAD RESUME FILE and BUILD RESUME ONLINE. Choose the option for what you would like to do. When uploading please keep in mind the job board accepts Word (.doc) and PDF (.pdf) documents.

Your anonymous resume gets listed in the resume bank for employers to view. They will see everything you put in except for your name and contact information. When an employer reviews your anonymous resume and decides they want to consider you for an opportunity, they will construct an overview that will be emailed to you and placed in the "My Contact Requests" section of your account. You will be able to review these opportunities and decide whether you want to be considered for the position. You can also use your resume to apply for job postings currently posted on the job board that have the Allow Online Applications button enabled.

It is not required that you have your anonymous resume listed in the resume bank. You can simply use it to apply online for job postings if you wish. Though listing your anonymous resume in the resume bank will give you increased exposure to find your perfect position.

Be sure to check out the Resources page. It has everything you need to make your resume stand out, ace the interview, advance your career and navigate the digital world through social media and digital communication. You can find it under the Job Seekers tab.


 E-News  
 

Located under the Resources tab. You must be logged in to have access to it.
You may have noticed that the E-News Bulletin looks different in the new system.  We've switched it over to a blog format.  The reason for that is to make it searchable.  You will now be able to search back issues by topic, author or even just a word.  While it may not have all the frills of a typical newsletter, we think the search capabilities far outweigh the change in visual esthetic.

Subscribe to the E-News
Once you click the Resources tab, then the E-News tab, the next screen that appears should have an icon to subscribe to the E-News/Blog.  In doing so you would be notified when a new entry is posted.  

We are in the process of adding back issues to the website. 


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